Monday, 19 April 2010

Volcanic Ash Cloud - Delays to International Orders

On Thursday 15th April, the Eyjafjallajökull volcano in Iceland started erupting, resulting in an vast ash cloud that has grounded all flights in the UK and most of Northern Europe. As a result, international airmail and UPS services will be significantly delayed. Please take this into account when placing your order. We will inform you of any updates. If you have any queries, please contact us.

For more information about the ash cloud situation, please see the BBC news website

Updated: 21 April - airspace is now open but there will be still delays for the time being for international orders. European shipments are being made overland and USA shipments (posted on 15-21 April) will be carried by sea. Shipments to other destinations will be awaiting the earliest available flight. We hope normal service will resume but in the meantime, we appreciate your patience.

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