Fed up with Royal Mail and their strikey ways? Well we are, so this week, we have ditched them in favour of UPS. It was a difficult decision as it means we can no longer offer free UK delivery and we also have to absorb some of the additional cost ourselves. However, I believe it's the right thing to do, during this time of impending national industrial action, in order to provide a reliable delivery service to our customers, particularly with the party and Christmas seasons coming up.
I have always had a less than secret obsession with UPS, not least because their vans are a yummy chocolate brown colour and their drivers are always smartly turned out in brown uniforms! Here's Brent from Texas, who has driven 1 million miles plus in the same van over 22 years - that's impressive!
This irrelevant comment aside, we have chosen UPS as they have always been very reliable and quick when our suppliers delivered to us - hopefully, they will provide the same excellent service in for our customers. We do appreciate that some of you will want a more economical delivery option - as soon as the reliability of Royal Mail stabilises, we may re-introduce the free delivery option. In the meantime, with memories of the backlog post mountains from the 2007 national strike(s) still lingering like a bad smell, we will put our packages in the safe hands of UPS...
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